Kontakt
Anmeldungen
Alle Termine
Literaturempfehlungen: ISO / IEC 20000 An Introduction (ITSM Library)
Titel:      ISO / IEC 20000 An Introduction (ITSM Library)
Autor:      Van Haren Publishing
ISBN-10(13):      9087530811
Verlag:      Van Haren Publishing
Publikationsdatum:      2008-03-26
Edition:     
Sprache:      Englisch
Preis:      Does not exist
Bild:      cover           Button Buy now
Beschreibung:     

Product Description

ISO / IEC 20000 is the International Certification standard for organizations within the IT Service Management environment. This title complements EXIN and TUV SUD syllabus.

The goal of this Introduction is to provide an easy to read document that explains the nature, content and aim of ISO 20000. It provides a systematic approach to IT service management quality, which supports increased efficiencies in the workplace.

Other languages available: Spanish,German,Dutch,Brazilian/Portuguese,Japanese
   

Icons_Kontakt

Noch Fragen? Rufen Sie uns an! +49 (89) 55 27 55 70

Icons_Anmeldung

 Wählen Sie im Anmeldeformular Ihre Schulungstermine

Icons_Termine

 Alle Termine auf einen Blick!