17. Mai 2004

(nextslm) Over the last few years ITIL has become the flavour du jour in the US whereas in Europe it has been part of the main course for quite some time. As someone who spends his time split between Europe and the US I am intrigued by the difference between the two continents I regard to Service Management. Lesen Sie den ganzen Artikel in nextslm.

< Zurück		Weiter >